Personalized Video & Image Messaging at Scale | Conversify
50 million+ personalized messages sent

Every great customer relationship starts with a conversation.

Our team turns your customer data into personalized images and videos, our technology creates them at scale, and we deliver them on the channels you choose. So customers don't just read your message. They reply.

WhatsApp SMS Email RCS In-app
Policy renewedReplied in 2 min
New reply"This made my day!"
Nova BankVerified business
0M+
personalized messages sent, trusted by leading banks, financial services institutions and retail brands

5 channels

WhatsApp, SMS, email, RCS and in-app from one campaign.

End-to-end service

Our experts handle data, design, delivery and reporting for you.

Our approach

People who understand your data. Technology that scales it.

Self-serve tools leave the hardest parts to you: cleaning data, getting the story right and catching mistakes before millions of customers see them. We take all of that on, then let automation do the volume.

Our experts

We do the thinking

A dedicated team works on your campaign like an extension of your own.

  • Data specialists study your customer data and turn it into clear rules for every message.
  • Creative team writes the story and designs on-brand image and video templates.
  • Campaign managers plan timing and channels, and review quality before anything goes out.
Our technology

Automation does the heavy lifting

Once the templates and rules are set, output is created and sent automatically.

Human in the loop

AI for scale. People for judgment.

AI is excellent at producing millions of variations quickly. But creative work still needs human judgment: the right story, the right tone, and a final check that every message is accurate and on brand. So we don't leave everything to AI. Our team steps in at the moments that matter.

Where our team steps in

  • Reviewing your dataSpotting gaps, errors and edge cases before they reach a customer.
  • Shaping the storyChoosing what to say and how, whether it starts from data or from your documents.
  • Designing to your brandLayouts, visuals and motion that look and feel like you.
  • Checking the wordingMaking sure product terms, numbers and offers are clear and correct, especially for financial products.
  • Approving before sendingReviewing samples across customer types before the campaign goes live.
  • Learning from resultsReading the numbers and deciding what to improve next time.

Where AI and automation take over

  • Creating every versionA unique image or video for each customer, from one approved design.
  • Calculating the numbersPoints, premiums, dues and savings worked out from your data.
  • Producing at speedMillions of outputs, ready on schedule.
  • Delivering everywhereWhatsApp, SMS, email, RCS, in-app or your own platforms.
  • Tracking resultsDeliveries, reads, clicks and replies, captured automatically.
The result: the speed of AI with the care of a creative team.
Use cases

A reason to talk at every stage of the relationship

From the first hello to the win-back, each moment gets a message made for one person.

View all use cases
Grow

Loyalty and rewards

Show each customer their points balance, tier progress and what they can redeem today. The message people actually wait for.

Priya, your points just went up! Tap to see what you can get 🎁Ooh, redeeming this weekend! 🛍️
Hi Priya, you haveGold tier
2,450 pts
550 pts to PlatinumRedeem now
Start

Welcome and onboarding

Greet new customers by name and walk them through their product.

Start

Statement explainers

Turn bills, statements and policy details into a clear visual.

Keep

Reminders and renewals

Nudge payments, EMIs and renewals with the exact amount and date.

23Renewal due in 7 days
Grow

Cross-sell and upsell

Offers built on what each customer already owns or buys.

Pre-approved loanCard upgrade
Keep

Birthdays, anniversaries and festivals

Mark the moments that matter to your customers with a personal greeting and a treat.

Celebrate

Year in review

Recap savings, visits, rewards and milestones.

Return

Win-back

Remind lapsed customers what they're missing, with an offer worth coming back for.

Formats

Images and videos, made for one person at a time

Personalized images

Branded visuals with each customer's name, numbers and offer built in. Quick to read, light to send.

Personalized videos

Short videos that speak to one customer, for onboarding, explainers and year-end recaps.

Industries

Built for brands with millions of customers

Explore industries

Banks and financial services institutions

Financial products are complex and trust matters. Personalized visuals make each customer's numbers clear and give them a reason to act.

  • Card and account onboardingActivation steps, limits and benefits for each new customer.
  • Renewals and premium remindersCover, due date and amount, with one tap to renew.
  • Pre-approved offersLoans, top-ups and upgrades matched to each customer.
  • Advisor and agent sharingBranded creatives field teams share with their own customers.
Channels

Delivered where your customers already talk

One campaign, sent on each customer's preferred channel and connected to the tools your team already uses.

SMS

Short links to each customer's creative.

Email

Personalized visuals in the inbox.

RCS

Branded, interactive messaging.

In-app

Personal banners and cards.

Works with your stack

Ready to start more conversations?

Tell us about your customers and the moment you want to own. We'll build a personalized sample for your brand.